Seamless, Integrated Microsoft Teams Calling with Operator Connect

Smart Dog IT is a Microsoft Operator Connect partner, helping you expand your reach and collaboration with Teams calls to anyone, anywhere.

Experience the ultimate call quality on a secure and reliable network


Get maximum reach and communicate securely and reliably with anyone over the largest nationwide network, with 94% population coverage — owned and operated by Sinch!


Manage critical emergency calls with confidence


Enable a seamless connection to emergency services through Microsoft Teams with an integrated E911 solution, with 911 nomadic location management, precision routing, and reliable call transport through our reliable network infrastructure.

Connect With Confidence: Microsoft Operator Connect Services

  • Unleash Global Communication with Ease - Microsoft's innovative service, Operator Connect, offered by Smart Dog IT, seamlessly transforms Teams into a fully functional business phone system with comprehensive PSTN connectivity. Now, reaching anyone, anywhere, becomes as simple as a click, even if they don't use Teams.
  • Experience Unmatched Quality - Reliability is our hallmark, and our partnership with Microsoft Operator Connect is no different. With over 99.999% uptime and fully geo-redundant interconnections, our nationwide network coverage ensures that every call meets the highest standards of quality.
  • Dependable Emergency Call Routing - As one of a select few providers, Smart Dog IT is proud to offer secure and smooth emergency call routing through Microsoft Teams. Our 911 services prioritize your safety, allowing immediate access to essential help when needed.
  • Elevate Customer Support and Experience - Smart Dog IT brings you more than just a service; we bring an experience. Enjoy enhanced support through our expert resources, shared service level agreements with Microsoft, and a user-friendly self-service portal. Whether engaging with internal team members or external clients, elevate your communication experience with simplicity and efficiency.


Our commitment to superior connectivity, reliability, and user experience sets us apart. With Microsoft Operator Connect, we empower your business with a communications system that's not only versatile but also reliable and efficient. Connect with us today and discover how Smart Dog IT can take your communication to new heights, offering you the flexibility to call anyone, anywhere, with the confidence of ultimate quality.

Everything Your Business Needs

Cost Savings

Save on hardware purchase and pay only for what you use.

Unmatched Reliability

Interconnection powered by Sinch and Azure direct peering.

Emergency Services

We’re one of the very few Microsoft certified 911 providers enabling emergency calling via Teams.

Streamlined Reporting

We provide combined call detail records to meet all customer reporting needs.

Simplified Provisioning and Management

Administrators manage their own phone numbers through an API synced into Teams.

Five-Start Service Quality

Enjoy resource and service management plus shared service level agreements

24 x 7 Support

Get all the support you need with our easy-to-use self-service portal supported by experts — around the clock!

Nationwide Network Coverage

We offer PSTN enabled Teams calling over the largest U.S. network — owned and operated by Sinch.